Privacy Policy

Last Updated: February 2026

This Privacy Policy describes how FIVESTAR VENTURES BS LIMITED ("we", "our", "us") collects, uses, and protects your personal data when you visit or make a purchase from zoleny.com.

1. Company Information

FIVESTAR VENTURES BS LIMITED
Company Number: 16857496
Registered Office:
90 York Way
London
N1 9AG
United Kingdom

Email: service@zoleny.com

We operate in accordance with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and applicable data protection laws.

2. Personal Data We Collect

When you visit or interact with our website, we may collect:

Information You Provide Directly:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order details

  • Communications with customer support

Automatically Collected Information:

  • IP address

  • Browser type and device information

  • Time zone

  • Cookies and tracking data

  • Website usage behavior

Payment Information:

All payments are processed securely via Stripe and other certified third-party payment processors.
We do NOT store full credit card details on our servers.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Performance of a contract (to process and deliver orders)

  • Legal obligation (tax and accounting compliance)

  • Legitimate interest (fraud prevention, website improvement)

  • Consent (for marketing communications where applicable)

4. How We Use Your Data

We use personal data to:

  • Process and fulfill orders

  • Provide customer service

  • Send order confirmations and tracking updates

  • Prevent fraudulent transactions

  • Improve website functionality

  • Comply with legal and regulatory obligations

We do not sell personal data to third parties.

5. Data Sharing

We may share your information with trusted third parties strictly for operational purposes:

  • Payment processors (e.g., Stripe)

  • Shipping and logistics providers

  • Fraud prevention services

  • IT hosting and cloud storage providers

  • Analytics services

All third parties are required to maintain confidentiality and data protection standards.

6. International Transfers

Your data may be processed outside your country of residence where necessary for order fulfillment or operational purposes.
When transferring data internationally, we ensure appropriate safeguards are in place in compliance with UK GDPR and EU GDPR.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill contractual obligations

  • Meet legal and accounting requirements

  • Resolve disputes

  • Prevent fraud

After this period, data is securely deleted or anonymized.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion ("right to be forgotten")

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact:
service@zoleny.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Improve user experience

  • Analyze traffic and performance

  • Support advertising and marketing

You can manage cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

All payment transactions are encrypted using SSL technology.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a revised “Last Updated” date.